We’re ready to assist with any questions about your order, tracking, or item changes. To make sure we can give you the most accurate answer right away, there’s one key timing detail to keep in mind. Your order enters a general processing window of 2-5 days after it’s placed. During this time, tracking details are being generated and won’t be available yet. Waiting until this period has passed before checking on your tracking number ensures we have the information you need.
Thinking about swapping something in your order? We can help with that. Just include your order number when you reach out, or simply send us a message with the details. Having that order number ready lets us pull up your purchase and explore your options much faster.
For any other concerns, or once that 2-5 day processing window is complete, we’re here for you. The best way to reach us is by emailing [email protected]. We look forward to hearing from you and getting things sorted out.